Archives: Articles

IssueM Articles

KAMBI

Since taking the first legal post-PASPA wager in 2018, Kambi has established itself as the leading independent provider of premium sports betting technology and services to the regulated North American betting and gaming industry.

The trusted partner to more than 40 operators including Bally’s Corporation, Rush Street Interactive, Desert Diamond, Mohegan Gaming and Entertainment and Seneca Gaming Corporation, Kambi has a track record of proven excellence in online and on-property sportsbook provision, providing operators with the high-performance technology and regulatory certainty required to grow and out-compete the market.

Kambi’s core sportsbook encompasses a broad offering, from scalable technology and odds-compiling through to customer intelligence and risk management, delivering a market-leading on-property sportsbook, including the Kambi kiosk, that brings online pace to the retail space.

Founded in 2010, Kambi has spent more than a decade focused exclusively on the sports betting vertical, building a cutting-edge and data-led turn-key product that delivers a superior user experience and provides partners with the freedom to differentiate.

Today, Kambi aims to bring together the industry’s leading companies and operators to redefine what’s possible and thrive in a dynamic landscape. Together with Shape Games, Abios and an AI-driven trading platform, Tzeract, Kambi provides a feeling of optimism and positivity that we can reach our common goals.

For more information, visit kambi.com.

KOIN

In an era where cashless is king, the U.S. casino industry faces a pivotal transformation. With an increase in cashless adoption, the trend is undeniable. Players demand speed, convenience and safety. They’re moving cashless, and so should casino payment points.

As consumers increasingly rely on their smartphones for all transactions, including those in the gaming space, Koin offers a solution that meets these evolving needs head-on. Its user-friendly, venue-friendly cashless system adapts to industry changes, allowing venues to remain at the forefront of payment innovation while delivering the seamless experience customers expect.

koinInnovation is at the heart of everything at Koin. The team boasts a wealth of experience in banking, gaming and technology, positioning Koin as a leader in guiding the transition to a cashless future.

With Koin, the transition is smooth. Its phased implementation and comprehensive support ensure operators are ready, trained and engaged in the digital experience.

Koin’s solution caters to a wide range of gaming and entertainment venues, including slots, table games, race and sports, retail and restaurants. Its open- and closed-loop payment capabilities enable a property to offer a seamless cashless experience that guests will love.

Partner with Koin for a seamless, secure and compliant payment solution at the forefront of the cashless transformation of the gaming industry.

For more information, visit koinpayments.com.

KONAMI GAMING, INC.

From popular games to trusted technology, Konami Gaming, Inc. is reaching casino venues across the globe with advancements that are in high demand. Since Konami Gaming established its Las Vegas headquarters more than 25 years ago, the company has stood apart in its core commitment to reliability, value and innovation.

Konami is driving long-term value and revenue on its latest Dimension slot machines with top-ranked releases like All Aboard, Stuffed Coins, Dragon’s Law Fortune and more. The game developer has a mix of core for-sale games and premium leased options to support a diversified slot floor mix. Konami Class III games are available across hundreds of regulated gaming markets worldwide.

konami gamingAs creator of Synkros, the industry’s most reliable casino management system, Konami is delivering continued innovation to the casino space with its award-winning mobile tools, hugely in-demand SYNK 31 Anti-Money Laundering/ Title 31 product, a suite of web-based reporting tools and flexible Synkros Progressive Management floorwide progressive. Synkros is developed as a single, non-forking code base system, incorporating best-of-breed architecture from the financial and military industries, for an unmatched 99.9 percent ultra-high availability.

Konami is active in delivering its player-favorite content to expanding sectors including historical horse racing, VLT and Class II. In addition, Konami is continually releasing its games for online social and real-money iGaming through its owned remote gaming server, which integrates with the industry’s major internet gaming servers for robust HTML5 delivery compatible across smartphones, tablets and desktop devices.

For more information, visit <a href=”https://www.konamigaming.com/” target=”_blank” title=”konamigaming.com”>konamigaming.com</a>.

MARKER TRAX

Marker Trax stands as an innovative, cashless alternative to traditional casino markers, representing a pioneering approach to regulatory-compliant casino-marker technology. Developed and patented in 2018 by visionary founder Gary Ellis, Marker Trax redefines the gaming experience for both players and casinos alike. By eliminating the inefficiencies associated with conventional marker issuance, Marker Trax equips casinos with robust tools for streamlined credit underwriting and repayments.

A hallmark of Marker Trax is its ability to provide players with swift access to markers through a scoring system, expediting the approval process within minutes. Seamlessly integrating into existing casino operating systems, Marker Trax ensures a hassle-free startup and enables comprehensive player tracking capabilities.

For more details about how Marker Trax can transform the issuance of casino credit to players, visit markertrax.com.

MORSE WATCHMANS INC.

For more than a century, Morse Watchmans has been known as an innovator of high-quality, cost-effective security technology for enterprises.

Specializing in state-of-the-art key management, asset management, guard tour and key ring systems, Morse Watchmans delivers reliable, easy-to-use products to meet an organization’s growing security needs.

Its flagship product, the KeyWatcher Touch electronic key control system, allows gaming facilities and other industries to manage, track and store all facility keys. The KeyWatcher Touch is modular, scalable, customizable, expandable and reconfigurable, allowing customers to include lockers in the design to secure assets such as access cards, wallets, cellphones, laptops and cash trays safely and efficiently.

Program the KeyWatcher Touch to include all authorized users, assign specific keys to specific people, and add or remove users with ease, as needed. All key removal and key return transactions are recorded. Get automatic email transactional information and reports for any user at any time.

When a key return is overdue, the KeyWatcher Touch sends an alert and reports which user has that specific key. The KeyFind feature locates which KeyWatcher Touch cabinet contains a specific key, and determines who has it out. In addition, the KeyAnywhere feature enables customers to return a key to any KeyWatcher Touch cabinet located in the facility.

Every KeyWatcher Touch comes with Morse Watchmans’ patented SmartKey system to make all key control features and technology possible. When a SmartKey is inserted into the KeyWatcher Touch, an ID microchip in the SmartKey records transactional activity with user information through a SmartKey Reader. SmartKeys come in many colors for easier identification, and also can be attached to the tamper-proof KeyRings to keep groups of keys organized.

KeyWatcher Touch systems can be integrated with other access control systems for even greater security. They come with bright 7-inch touchscreens to make removing and returning keys easy. The industrial-grade steel cabinets are treated with anti-microbial powder coating.

Morse Watchmans is the original developer and global leader of electronic key control with offices in the U.S. and the U.K. and product distributors worldwide. In December 2021, Morse Watchmans was acquired by

TouchPoint Inc., a privately held diversified global growth company.

TouchPoint’s portfolio provides access hardware, medical technology and intelligent inventory management solutions. Morse Watchmans joins TouchPoint’s intelligent inventory management platform, positioned for exponential market growth to provide global key control and asset management solutions.

For more information, visit morsewatchmans.com.

Novomatic Americas

Located in Buffalo Grove, Illinois, just outside the city of Chicago, Novomatic Americas LLC stands as a driver of innovation and excellence in the North American gaming landscape in 2024. With a strategic focus on delivering dynamic gaming solutions tailored specifically to the diverse needs of the region, Novomatic Americas has secured its reputation as a leading provider of cutting-edge gaming products and services.

Novomatic AmericasLeveraging the extensive resources and global expertise of its Austrian parent company, Novomatic Americas has spent years meticulously crafting a portfolio of offerings that resonate with the unique preferences and regulatory frameworks of North American and Caribbean jurisdictions. From state-of-the-art slot machines optimized for Class III and VLT/VGT markets to sophisticated electronic table games, sports betting kiosks and comprehensive management systems, the company’s product lineup is as diverse as it is innovative.

At the helm of Novomatic Americas is a seasoned gaming team of industry veterans and forward-thinking professionals. With a collective vision centered around customer satisfaction and performance excellence, this group drives the company’s relentless pursuit of innovation and market leadership. By combining in-depth market insights with creative ingenuity, Novomatic Americas consistently pushes the boundaries of gaming entertainment, delivering

experiences that captivate and engage players across the continent.

In addition to its robust product offerings, Novomatic Americas has cultivated strategic partnerships with key industry players to ensure widespread accessibility and support for its solutions. Serving as the primary distributor for Apex Pro Gaming equipment in North America and the Caribbean market, the company extends its reach and impact across a broad spectrum of gaming establishments. Through its collaboration with R2 Gaming, Novomatic Americas has facilitated the seamless distribution of its full suite of casino products throughout Canada, further solidifying its position as a trusted partner and provider in the region.

Driven by a commitment to excellence and a passion for games, Novomatic Americas continues to shape the future of gaming entertainment, setting new standards of quality and performance with each new endeavor. As the company looks ahead, its dedication to delivering unparalleled gaming experiences remains unwavering, ensuring that players across North America and beyond will continue to enjoy the thrill of Novomatic gaming for years to come.

For more information, contact novomaticamericas.com.

R2Architects (R2A) and R2Interiors (R2I)

R2Architects (R2A) and R2Interiors (R2I), are award-winning, nationally recognized hospitality, gaming and horse racing architectural, interior design and master planning firms based in Voorhees, New Jersey, just east of Philadelphia.

For more than 25 years, R2A has been proud to have continuing and long-lasting relationships with many of the premier names in the industry. The firms have successfully completed projects for tribal properties from Connecticut to California to Louisiana.

R2A + R2I designR2A + R2I is an energetic and creative collaboration of multicultural individuals rich in design experience, producing signature projects for each client that complements their business plan while respecting their design aesthetic, schedule and budget. The DNA of the work is unique and specific to each client; they are the source of the design inspiration, no matter the scope or scale of the project. R2A + R2I innovates, creates and transforms clients’ visions into great designs.

In the last five years, R2A + R2I has been responsible for the master planning and design of $1.3 billion in project development costs and more than 5 million square feet of space. The principals have 80 years of combined experience in the casino resort hotel industry with active projects in 16 states.

R2A + R2I believes in providing uncompromising service by maintaining a close working relationship with everyone, listening to clients’ needs and responding to their requests, and dedicating its efforts and resources to providing exciting and dynamic designs that meet clients’ schedule and respect their budget. A commitment to these principles allows R2A + R2I to deliver personalized service along with all the necessary effort, experience and accomplishments to produce highly acclaimed projects.

Principals John P. Ruiz and David J. Rudzenski lead the projects’ design seamlessly between the disciplines of planning, architecture, interior design and graphic design.

Along with senior designers, project architects, interior designers and a team of highly dedicated technical staff, this leadership team effectively manages projects that consistently exceed clients’ expectations.

For more information, visit R2Architects.com and R2Interiors.net.

RYMAX

In this highly competitive industry, a loyalty rewards program must include the most desirable gifts for today’s savvy players. With the rise of social media, consumers are more informed and have higher expectations than ever before. So, ensuring that rewards are aspirational and align with the brand’s image is essential.

Rymax’s vast portfolio of brand partners and products offers hundreds of globally recognized brands, including Amazon, Apple, Big Green Egg, Bowflex, Callaway, Cuisinart, Calpak, Dyson, Gucci, Havaianas, Kate Spade, Kurt Geiger, Longines, Maui Jim, MCM, Michael Kors, Mont Blanc, OME Gear, Peepers, Rifle Paper, shortyLOVE, Solo Stove, Therabody, Tissot, Tumi, UGG, Victorinox, Viking and more.

As the industry’s leading supplier of loyalty solutions, Rymax engages players, encourages property loyalty and offers rewards that appeal to players at all levels and of every generation. The company’s approach is simple: Rymax provides a turn-key solution all under one roof with a dedicated team, technological resources and thousands of merchandise reward options that power all of its programs. This approach makes Rymax unique by understanding the target audience and offering the right product mix with a program that delivers results.

Rymax maximizes business growth by engaging and motivating through branded rewards by delivering:

• An unmatched portfolio of rewards from today’s most popular brands

• A customizable, proprietary online platform

• Program strategy, creation and launch

• Rymax owned and operated direct fulfillment to the end user

• Dedicated in-house call center and support team

The Rymax team is ready to work with customers to create the perfect brand solution. The company’s expertise and experience can help clients achieve the success they deserve.

To learn more about Rymax services and extensive product offering, visit Booth 1532 at IGA, or contact Senior Vice President of Sales, Paul Gordon, at 973-582-3272 or pgordon@rymaxinc.com.

Rymax knows what motivates. Bet on it.

SBARRO

Sbarro is the leading QSR pizza-by-the-slice chain serving the impulse pizza occasion. Recognized globally for authentic New York-style pizza, stromboli, pasta and salad that create and satisfy customers’ on-the-go craving for Italian food, Sbarro celebrates the family tradition of XL New York-style pizza made fresh for all. It’s the perfect gaming companion for those seeking a quick, on-the-go meal while enjoying time in the casino.

When selecting restaurant options to add to a venue, choose the brand known and loved by casinos and their guests. A key driver of success for the Sbarro brand within the gaming industry is its instant brand recognition. Sbarro is an internationally celebrated brand with more than 60 years serving slices in more than 700 restaurants in 30 countries. Seeing a familiar brand creates an instant connection with casino guests and drives that impulse purchase occasion.

Every inch of square footage in a casino is valuable real estate. Sbarro’s flexible floor plans offer operators a solution that best fits their needs in the available space. Whether that need is for a compact, kiosk-style restaurant or for a larger restaurant that includes dining space, Sbarro offers a proven

solution with floorplans designed to fit anywhere.

When it comes to driving profit within the allotted space, the menu at Sbarro was created to maximize its ability to serve meals throughout the day with a five-part menu that includes breakfast, lunch, snack, dinner and late-night. The menu offers breakfast solutions and then easily transitions into the brand’s iconic XL NY pizza-by-the-slice program and full Italian meals display. This affords each restaurant the ability to serve the impulse dining occasion with a meal either for one or a whole group any time of the day or night.

Connect with Jon Karam, vice president of development & franchise operations, at Booth 1324 at the Indian Gaming Tradeshow & Convention or visit Sbarro.com.

TBE ARCHITECTS (THALDEN BOYD EMERY)

TBE Architects (Thalden Boyd Emery) provides full-service architecture and interior designs for hotel, casino and resort properties throughout North America. With more than 50 years of experience providing high-impact, custom designs within the hospitality industry, TBE has an unrivaled understanding of sophisticated entertainment and leisure for adults. The firm has designed more than 300 casino and 400 hotel projects and continues to create visionary designs that lead the hospitality and gaming industry.

As a tribally founded firm, TBE has partnered with 123 tribes and First Nations on a variety of new build, expansion and property refresh projects.

At the heart of TBE’s design process is client involvement. Each of TBE’s designs represents a fusion of the client’s unique heritage and long-term vision for the property with proven architectural skill. By pairing the science of property design with a culturally significant brand identity, TBE Architects has become known for creating one-of-a-kind designs that maximize potential ROI while enhancing the overall guest experience and resonating on a more personal level with property owners.

TBE Architects is privileged to be an active associate member of the Indian

Gaming Association and an advocate for tribal sovereignty.

For additional information, contact Mike Carter, director of client development, at 314-727-7000, email mcarter@tbearc.com or visit TBEarchitects.com.